Overview
Care plans are for products already in use. They are not a redesign and not 24×7 on-call unless the quote says so. Payment is for the billed month through Razorpay.
Ongoing care for an application that is already live. Hours or a fixed list of tasks are written down. New modules are quoted separately.
What the service includes
- Agreed number of small fixes or content/config changes each month
- File or database backup as scoped
- A basic check that the public login or homepage responds
- A short monthly note of what was done
Typical engagement process
- Confirm the live app, access method and monthly allowance
- Pay the retainer through Razorpay for that period
- Send requests through the agreed channel
- Receive the monthly summary
Expected deliverables
- The included care for that month
- Backup copies as scoped
What is not included
- New features beyond the monthly allowance
- Hosting invoices payable to the hosting company
- Incident response outside published support hours unless separately priced
The fee for a specific brief is confirmed in writing. Starting prices on this website are indicative. User numbers, revenue and third-party account approvals are not guaranteed. Work starts after the agreed Razorpay advance is received.